Refund policy
Refund Policy
Digital Products
All digital products including workbooks,
ebooks, planners, journals, and downloadable
resources are non-refundable once accessed
or downloaded. If you experience a technical
issue accessing your purchase please contact
us at info@expanditv.com and we will resolve
it promptly.
Final sale or Non-returnable items:
All digital products
Downloadable workbooks
Ebooks
Planners
Journals
Digital bundles
Physical Merchandise
Physical merchandise may be returned within
30 days of purchase in its original unworn
and unwashed condition with tags attached.
To initiate a return please contact us at
info@expanditv.com before sending any items.
Returns sent without prior authorization
will not be accepted.
Refunds are processed within 5 to 7
business days of receiving your return.
Returns accepted within 30 days
of delivery date.
Customer is responsible for
return shipping costs.
No restocking fee.
To initiate a return please contact
us at info@expanditv.com before
sending any items.
Digital products are final sale
and non-refundable once accessed
or downloaded.
Subscriptions
expandiTV streaming subscriptions may be
cancelled at any time. No partial refunds
are issued for unused subscription periods.
European Union Customers
If your order is being shipped to the
European Union you have the right to
cancel or return your order within 14 days
of receipt for any reason without
justification.
To be eligible for a return your item must
be in the same condition you received it —
unworn, unused, with tags attached and in
its original packaging. Proof of purchase
is required.
This 14-day cooling-off period applies to
physical merchandise only. Digital products
are exempt from the EU cooling-off period
once the download or access has begun.
Questions? Contact us at info@expanditv.com